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Software not asking for login info
Posted: Tue Jun 04, 2024 11:01 pm
by radiotx
I set this up and got it working on one computer just fine. Now I have installed it on another PC, when I start the program I am not asked for login info. Not sure what I am doing wrong.
Re: Software not asking for login info
Posted: Tue Jun 04, 2024 11:14 pm
by RandyW
Hi. Check the log under INFO -> FULL LOG.
Paste it (or just the error messages) here on email it to:
rmnoise@ournetplace.com
Re: Software not asking for login info
Posted: Tue Jun 04, 2024 11:16 pm
by radiotx
RandyW wrote: ↑Tue Jun 04, 2024 11:14 pm
Hi. Check the log under INFO -> FULL LOG.
Paste it (or just the error messages) here on email it to:
rmnoise@ournetplace.com
2024-06-04 18:40:18.171230 internet: init: info: trying to bind udp source port: 59679
2024-06-04 18:40:18.171230 internet: init: info: UDP socket initialized on source port 59679
2024-06-04 18:40:18.171230 internet: server launcher: info: retrieving server list
2024-06-04 18:40:18.220388 soundcard: bring up soundcard: error: input device 10 outside range
2024-06-04 18:40:24.331049 internet: server launcher: warning: could not get DNS
Re: Software not asking for login info
Posted: Tue Jun 04, 2024 11:45 pm
by radiotx
In case it matters, I am having this DNS issue on a PC which is remotely located. The software runs fine on the PC located on the same local network as the radio.
Re: Software not asking for login info
Posted: Sat Jun 08, 2024 8:02 pm
by AA5RN
I am having this same could not get DNS problem. I am registered and I have the software up and running and the audio is working but under Info it shows No ID and connected to 0 servers. I could not find anything in the FAQs that was helpful.
Re: Software not asking for login info
Posted: Sat Jun 08, 2024 8:52 pm
by RandyW
AA5RN wrote: ↑Sat Jun 08, 2024 8:02 pm
I am having this same could not get DNS problem. I am registered and I have the software up and running and the audio is working but under Info it shows No ID and connected to 0 servers. I could not find anything in the FAQs that was helpful.
I replied to your email. See if you can find that message from
rmnoise@ournetplace.com. If not, let me know and I'll send it again from a different account.
Re: Software not asking for login info
Posted: Sat Jun 08, 2024 10:20 pm
by AA5RN
I did not receive your email.
Occasionally some people can not send to
frazell1@airmail.net.
Try sending the email to
leftyfraz@gmail.com.
Re: Software not asking for login info
Posted: Sat Jun 15, 2024 9:50 pm
by RandyW
For anyone following this thread, AA5RN is using Norton VPN which blocks the default DNS servers and provides an alternate DNS IP, but this IP isn't seen by the default python resolution library.
In general, RM Noise shouldn't be used through a VPN because it can negatively affect the audio stream.
We are experimenting with 1) a workaround for the DNS issue and 2) excluding the RM Noise audio stream from the VPN without disabling the VPN entirely