Invalid user name and password

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G1NNR
Posts: 2
Joined: Tue Jan 02, 2024 7:59 pm

Invalid user name and password

Post by G1NNR »

Hi, I completed registration but I've not been able to log in to the RM noise app. Once I input my username and password after a few seconds I get the message 'invalid username or password' I am not sure what I'm doing wrong as I can log in to the forum fine and I clicked on the link on the email as requested. Id appreciate some assistance if possible please. Thanks G1NNR
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RandyW
Site Admin
Posts: 88
Joined: Tue Dec 12, 2023 3:47 pm

Re: Invalid user name and password

Post by RandyW »

I'm sorry you are having trouble. I checked the database and replicas, and I see your account, but I cannot recover passwords for testing.

I deleted your [old] account. Please re-register and let me know if you continue to have trouble:
https://ournetplace.com/rm-noise/registration/
G1NNR
Posts: 2
Joined: Tue Jan 02, 2024 7:59 pm

Re: Invalid user name and password

Post by G1NNR »

Many thanks, All working now with some good results. Thanks
W4ZD
Posts: 12
Joined: Fri Jan 05, 2024 4:58 pm

Re: Invalid user name and password

Post by W4ZD »

Mee too! Trying to install RM Noise on a 2ed laptop and I think I have the right PW but it is rejected. Need to reset the app password. PS. PLEASE add a show password option to the login ... it a a pain to try and enter long passwords blindly.
W4ZD
RandyW wrote: Wed Jan 03, 2024 10:25 pm I'm sorry you are having trouble. I checked the database and replicas, and I see your account, but I cannot recover passwords for testing.

I deleted your [old] account. Please re-register and let me know if you continue to have trouble:
https://ournetplace.com/rm-noise/registration/
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RandyW
Site Admin
Posts: 88
Joined: Tue Dec 12, 2023 3:47 pm

Re: Invalid user name and password

Post by RandyW »

W4ZD wrote: Sat Jan 06, 2024 1:31 am reset the app password. PS. PLEASE add a show password option to the login ... it a a pain to try and enter long passwords blindly.
I deleted your account. Please re-register.

I'm planning to do better with password management. I'm just not there yet.
ve7hr
Posts: 1
Joined: Thu Apr 25, 2024 9:28 pm

Re: Invalid user name and password

Post by ve7hr »

Randy,
Can you recover my account also.
I use a password manager so I suspect I have the right password :-)
Thanks
Dave
VE7HR
ve7hr@ve7hr.ca
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RandyW
Site Admin
Posts: 88
Joined: Tue Dec 12, 2023 3:47 pm

Re: Invalid user name and password

Post by RandyW »

ve7hr wrote: Thu Apr 25, 2024 9:45 pm Randy,
Can you recover my account also.
I use a password manager so I suspect I have the right password :-)
Thanks
Dave
VE7HR
ve7hr@ve7hr.ca

Dave,

I presume you are asking to recover your RM Noise CLIENT account (not your forum account.)

You were one of the first users, and your email wasn't associated with your account. I have now added your email to the database, and you can recover your client account here:
https://ournetplace.com/rm-noise/recover-password/
(Let me know if this doesn't work.)


As far as I know, your username/password did not change.
wow
Posts: 3
Joined: Sat Jun 01, 2024 2:24 pm

Re: Invalid user name and password

Post by wow »

Same here cannot sign in to Client.
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RandyW
Site Admin
Posts: 88
Joined: Tue Dec 12, 2023 3:47 pm

Re: Invalid user name and password

Post by RandyW »

wow wrote: Sat Jun 01, 2024 3:14 pm Same here cannot sign in to Client.
What is your username?

What error do you receive? (If you don't see an error, check INFO -> FULL LOG.)
wow
Posts: 3
Joined: Sat Jun 01, 2024 2:24 pm

Re: Invalid user name and password

Post by wow »

error is invalid username and password

As far as I know username is wow. Have tried ke4wy also.
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